Refund Policy

1. General Policy

At YERAFLOW, customer satisfaction is our priority. We offer a transparent refund policy to ensure you are comfortable with our services.

2. 14-Day Free Trial

New customers are eligible for a 14-day free trial.You may cancel the free trial at any time without any charges.

3. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for new subscriptions.If you are unsatisfied with the service during this period, you can request a full refund by contacting our support team at: [email protected].

4. Refund Eligibility

To qualify for a refund:

The request must be made within 30 days of the subscription start date.You must provide a valid reason for dissatisfaction.Refunds are only applicable to the initial subscription fee and do not cover renewal payments.

5. Cancellation Process

You can cancel your subscription anytime through your account settings.Upon cancellation, you will continue to have access to the platform until the end of the billing cycle.

6. Refund Process

Once a refund request is received and approved, the refund will be processed within 7-14 business days.Refunds will be made to the original payment method used for the subscription.

7. Non-Refundable Cases

Refunds are not available in the following cases:

Requests made after the 30-day money-back guarantee period. Services that have been fully utilized or custom development work. Renewal subscription payments.

8. Changes to Refund Policy

We reserve the right to modify this Refund Policy at any time. Changes will be communicated via our website.

9. Contact Us

For questions or assistance with refunds, please contact us at: [email protected]