Privacy Policy

Effective Date: 2nd January 2025

At YERAFLOW, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our digital marketing solutions and services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

- Name, email address, phone number, and business information when you register or communicate with us.

- Payment details when subscribing to our services.

b. Usage Information

- Details of your interactions with our platform, such as access times, pages visited, and system performance data.

c. Device Information

- Information about the device you use, including IP address, browser type, and operating system.

d. Cookies and Tracking Technologies

- We use cookies to enhance user experience, track analytics, and personalize content.

2. How We Use Your Information

We use the information collected to:

- Provide and improve our digital marketing services.

- Process payments and manage subscriptions.

- Communicate important service updates and customer support.

- Conduct research and data analysis.

- Ensure compliance with legal requirements.

3. Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share information with:

- Service Providers: Third-party vendors assisting us with business operations (e.g., payment processors).

- Legal Requirements: Government authorities when required by law.

4. Data Storage and Security

We implement industry-standard security measures to protect your information. However, no online service is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information as long as necessary to provide our services or as required by legal obligations.

6. Your Rights and Choices

- Access and Correction: You may request access to or correction of your personal information.

- Opt-Out: You can opt-out of marketing communications at any time by clicking the unsubscribe link or contacting us.

- Cookies: Manage your cookie preferences through your browser settings.

7. International Data Transfers

Your information may be transferred to and processed in countries outside the UAE where data protection laws may differ.

8. Children’s Privacy

YERAFLOW does not target or knowingly collect information from individuals under 18 years of age.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: [email protected].